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Frequently Asked Questions

Why can’t I answer the security questions on Yahoo Mail?

Unencrypted security questions and answers have been disabled, so if you can’t answer the questions and you don’t have another recovery method associated with your account, you won’t be able to retrieve it and are locked out for good. [1] Visit the Yahoo! home page. Click Sign In. You’ll see this at the top of the page.

How do I find my old security questions on Yahoo?

You’ll need to enter a recovery email or phone number associated with the account in order to retrieve it. Security questions are no longer being used by Yahoo!, and you won’t be able to use the answers to your old questions, even if they’re correct. Click your profile name. You’ll see this in the same location the Sign In button was.

How to reset security questions in Yahoo Mail?

How to Reset Security Questions in Yahoo Mail 1 Open the web browser on your mobile device. 2 Visit the Yahoo! home page. 3 Type your Yahoo! email address and tap Next. 4 Tap Disable security questions. 5 Type in a mobile number you can receive SMS at. 6 ... (more items) See More....

How do I disable security questions on my Yahoo account?

Once you've done this, you will not be able to view or create new questions. Go to your Yahoo Account Settings. Click Account security. Click Disable security questions. - You'll be brought to a new page with your security questions. Click "Yes, secure my account.". Click Continue.


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