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Frequently Asked Questions

What is the Army help desk number?

How to Contact Army Knowledge Online. For commercial callers, the AKO Help Desk number is 1-866-335-ARMY (2769) For any other callers, please use the following instructions: DSN Switch Board: 312-560-1110. Ask the operator to connect you: 866-335-2769. When prompted, please select ‘2’.

What is alms Army?

The Army Learning Management System (ALMS) is a Web-based information system that delivers training to Soldiers, manages training information, provides training collaboration, scheduling, and career planning capabilities in both resident and non-resident training environments.


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