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United States Army Human Resources Command "Soldiers First!" Site Map. Login. Logout. ... ASK HRC Contact via Email. Phone Number: 1-888-ARMYHRC. DSN Phone Number: 983-9500. Address: 1600 Spearhead Division Avenue. Fort. Knox, KY 40122 United States. The article you requested was not found.How do I contact the HRC Customer Support Department?
Send an email to the HRC Help Desk at [email protected] request customer support. HRC Help Desk will create a trouble ticket using the information you provide in the email message.How do I Change my CAC to DoD enterprise email?
Solution 25-2: Visit an ID card office to have them update your email address on your CAC (s) to your DoD Enterprise Email address. Solution 25-3: Your computer still has your certificates from your former CAC, and is trying to use them instead of your new CAC certificates. Follow slide 23 in this guide to clear them.How do I get a DoD certificate for enterenterprise webmail?
Enterprise Webmail link: 1 Obtain a CAC Reader 2 CAC Reader driver 3 DoD Certificates 4 IE adjustments 5 S elect the Authentication certificate when prompted