Enterprise Email can only be accessed by using a CAC for authentication. Username/Password login is not an option at this time. Open a web browser and go to: https://web.mail.mil You will see the following screen noting that you are accessing a U.S. Government Information System.Can't access Army enterprise email?
You can call the Army Enterprise Service Desk-Worldwide at 866-335-2769 to find out who your Entitlement Manager is for your command if you've had your CAC longer than 48 hours. Problem 3: Your Email has transitioned to Enterprise Email and your information is incorrect in the Global Address List (GAL).