If you need assistance with a particular request, email us at [email protected] or call us at (855) 879-7927 so that we can help. Can I make a “rush request”?Who uses chartswap to request records?
A requestor (law firm, record retrieval vendor, insurer, etc.) uses ChartSwap to request records. The receiving provider reviews the request and determines whether it can provide the records.Where is chartswap located?
ChartSwap is headquartered in downtown Houston with an additional location in Kemah, Texas. ChartSwap has three dedicated software developers and engineers who drive innovation and technology enhancements across the platform.Is chartswap HIPAA compliant?
ChartSwap enables HIPAA-Compliant medical record request of information (ROI) and medical records retrieval between registered requestors and medical record providers.