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Frequently Asked Questions

What is chartswap?

ChartSwap is a fast, simple and secure business-to-business (B2B) Health Information Exchange software – connecting a rapidly expanding network of requestors and providers.

How does a requestor use chartswap?

A requestor (law firm, record retrieval vendor, insurer, etc.) uses ChartSwap to request records. The receiving provider reviews the request and determines whether it can provide the records. If the provider chooses to provide the records, it uploads them into the ChartSwap platform.

Who is behind chartswap’s development team?

ChartSwap has three dedicated software developers and engineers who drive innovation and technology enhancements across the platform. The team is led by our COO, who has a deep background in managing development teams working on the Salesforce platform.

What is fastfast chartswap?

Fast. Simple. Secure. ChartSwap enables HIPAA-Compliant medical record request of information (ROI) and medical records retrieval between registered requestors and medical record providers.


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