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If you've forgotten your Windows password, there are several ways to retrieve or reset it: If your PC is on a domain, your system administrator must reset your password. If you're using a Microsoft account, you can reset your password online. For more info, see Reset your password.How do I Reset my secondary password?
To reset your Secondary Password through the Nexon Launcher: Log into the account with your characters on it on the Nexon Launcher. Make sure you are logging into the correct email address connected to your account. Click on your Nexon ID in the upper-right corner of the Launcher and navigate to the Account Settings page. Click the "Password & Security" tab and scroll down to the Second Password/PIC section. More items...