Keyword Analysis & Research: mr cooper bank error


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Frequently Asked Questions

What happened to Cooper bank?

“Mr. Cooper learned on April 24 that a payment processing issue at our electronic payments vendor resulted in a number of customers experiencing incorrect mortgage payment drafts from their bank account.

What happened to Mr Cooper/Nationstar bank accounts?

That’s what happened over the last three days when the company Mr. Cooper/Nationstar overdrawn bank accounts belonging to thousands of people. Homeowners across the country were shocked to see thousands of dollars pulled from their accounts. CBS 17 consumer investigator Steve Sbraccia was one of those victims.

Which banks did Mr Cooper work with to reverse incorrect charges?

Mr. Cooper did not disclose specifically which banks they were working with to reverse the incorrect charges, however, several heated borrowers took to social media after discovering the unauthorized withdrawals with the majority pointing to issues with JPMorgan Chase.

Why is the CFPB investigating mortgage servicer Mr Cooper?

On Tuesday, the Consumer Financial Protection Bureau (CFPB) announced it was looking into a situation with mortgage servicer Mr. Cooper after the company made unauthorized withdrawals from borrower accounts over the weekend due to a vendor error.


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