Keyword Analysis & Research: mr porter returns


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Frequently Asked Questions

What is the return policy for Mr Porter?

All products must be returned in a new and unused state, in perfect condition, with all protective materials in place and the MR PORTER and designer tags attached to them (if applicable). This also includes all packaging, accessories and authenticity cards/dust bags.

Who is mRMR Porter?

Mr Porter sells close to 600 international brands, with new products added twice a week, making it a global retail destination for men’s style. There’s a reason why this e-fashion guru has been featured in popular media outlets such as The New York Times, The Telegraph, British GQ, Esquire, and Insider.

Is Mr Porter a good company to use?

Customers have also rated Mr Porter, more specifically the company’s customer service, as poor. On Trustpilot, Mr Porter has got an average rating of 2.2, with 64% of the 755 reviews rating them as bad. Many complain about unexplained order cancellations.

How do I Return my Net‑a‑porter order?

If you placed an order using our NET‑A‑PORTER Premier service, you will be contacted within 24 hours to arrange a collection. To ensure your return is covered by our free returns policy and reaches us promptly, items must be returned from the same country to which they were delivered.


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