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Frequently Asked Questions

What is the phone number for MyHeritage customer service?

MyHeritage.com's Best Toll-Free/800 Customer Phone Number. Common problems addressed by the customer care unit that answers calls to 877-432-3135 include and other customer service issues. Rather than trying to call MyHeritage.com we recommend you tell us what issue you are having and then possibly contact them via phone.

Why can't I login to MyHeritage?

If you are having issues within MyHeritage, verify you are using a supported browser. Usernames are the account that logs an individual in to computers on campus and webmail. Student usernames are generally last name and first initial (for example: PublicJ).

What is the 'lite' version of MyHeritage?

Consider it to be the ‘lite’ version of MyHeritage. It is handy to have in order to get used to MyHeritage’s interface and creating a tree/family website. You can only have up to 250 people in a family tree on a basic site and 500 MB of storage.

Where can I get support from MyHeritage?

Our caring team of representatives provides support in 19 languages. 1-800-MYHERITAGE (1-800-987-9000) 1-800-MYHERITAGE (1-800-987-9000) 1-800-MYHERITAGE (1-800-987-9000) 3 Ariel Sharon Blvd., Or Yehuda, Israel


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