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Frequently Asked Questions

What are Orange County credit union branch hours?

Branch hours are Monday – Friday, 9 am – 6 pm and Saturday, 9 am – 2 pm. Learn more about holiday hours and closures. For access to branch and CO-OP ATM locations, driving directions, branch hours and more, download the Orange County’s Credit Union App,* available for iPhone ® and Android .™

Do I need an appointment to visit an Orange County credit union branch?

When visiting any Orange County's Credit Union branch, please maintain safe social distancing measures and wear a face covering. Thank you for considering the well-being of our Associates and Members. Appointments are not required, but, should you wish to schedule your visit, you may do so for any of our 10 branch locations.

How do I contact Santa Ana credit union?

When you have a moment please call us at 800.462.8328 and ask to speak to Lisbeth P, our Santa Ana branch assistant manager. We look forward to hearing from you. I submitted a negative review last year asserting that I never received call backs or even a returned call from the credit union that I've been a member for since 1982. My bad!

How do I file a credit dispute with Orange County credit union?

Write us at: Orange County's Credit Union Credit Dispute Department P O Box 11777 Santa Ana, CA 92711-1777 Please provide the following information: Tell us your name, account number, loan number, address, and phone number. Describe the error and the basis of the dispute, and explain as clearly as you can why you believe there is an error.

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