Install the Windows Fax driver or service to use Internet Fax in Office
https://support.office.com/en-us/article/install-the-windows-fax-driver-or-service-to-use-internet-fax-in-office-bc394947-df2d-4a40-a249-7e891858bce8
In Control Panel, click Programs, and then click Programs and Features . Click Turn Windows features on or off . In the Windows Features dialog box, under Print and Document Services, select the Windows Fax and Scan check box. Click OK .
In Control Panel, click Programs, and then click Programs and Features .
Click Turn Windows features on or off .
In the Windows Features dialog box, under Print and Document Services, select the Windows Fax and Scan check box.
Click OK .
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