How to open a connection and maintain the OSS support user in SAP …
https://community.sap.com/t5/technology-blogs-by-members/how-to-open-a-connection-and-maintain-the-oss-support-user-in-sap-support/ba-p/13218042
WEBAug 9, 2016 · area. basis. connections. Launchpad. oss. remote connections. secure area. User. You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in. If you want to allow an SAP Support Consultant to work directly in the system to diagnose problems, you have to open a remote service connection.
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