Change or Cancel a Flight FAQ | Southwest Airlines
https://www.southwest.com/help/changes-and-cancellations/changing-cancelling-flights
You can change or cancel your flight up until 10 minutes before your scheduled departure time. For example, if you had a flight scheduled to depart at 8 a.m., you’d have until 7:50 a.m. to make changes or cancel the flight. If for some reason you forget to change or cancel, it may result in your travel funds for that flight being forfeited. phone number
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