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Frequently Asked Questions

What is the new MyChart portal?

Welcome to the new MyChart. You can now access all your UW Medicine and Seattle Cancer Care Alliance (SCCA) information in one convenient portal. If you had an eCare account, login using your eCare login and password.

What is UW Medicine MyChart?

Your Medical Record UW Medicine/SCCA MyChart is an Internet application that enables you to have secured web based access to portions of your electronic medical record, and allows secure messaging with your health care team. Messages you send via UW Medicine/SCCA MyChart will be made part of your permanent medical record.

Is my UW Medicine/SCCA MyChart access code confidential?

It is extremely important that you keep your UW Medicine/SCCA MyChart access code, login name and password completely confidential from everyone. If your access code and password is available to others, they will be able to view your medical information and communicate with your health care team as if they were you.

How do I maintain the security of my MyChart account?

As a UW Medicine/SCCA MyChart user, your role in maintaining the security of your medical information is to change your password on a regular basis and keep your login ID and password confidential.


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