Get help from the Xfinity Assistant - Xfinity Support
https://www.xfinity.com/support/articles/get-help-from-xfinity-assistant
WEBIn the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent. In the Xfinity Stream app, click Settings (person icon) on the top left and then Xfinity Assistant. Text message. You can access Xfinity Assistant by texting your questions to 266278 on your mobile ...
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