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Press the Windows Key and type iexplore www.support.me or iexplore fastsupport.com both of which had a warning about fake support calls; They did not care about the problem they only wanted to take control of my machine, no doubt so they could install CryptoLocker or some other ransomware.
How tech support scams work Cold calls from fake Microsoft (etc.) agents. Usually from India and operating out of boiler rooms, these scammers call people in the U.S, Canada, the UK, and Australia whom they find in the phone directory.
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