A Deeper Look at the Technical Support Specialist Role
https://www.pcage.edu/blog/2020/01/29/a-deeper-look-at-the-technical-support-specialist-role/
WEBJan 29, 2020 · Some technical support specialists conduct their jobs completely over the phone as customer service representatives, while others work on-site supporting employees in an office or organizational setting. Other job titles for these positions include Help Desk Technician, IT Specialist, Network Technician, Network Specialist, IT Consultant.
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