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Frequently Asked Questions

What is National Grid my account?

National Grid - Here with you. Here for you. With My Account, you will be able to easily access all your account information – from any electronic device, at any time! You can review your account information, billing status, analyze your energy use, sign up for programs, and report service issues, including outages.

Why invest in FutureGrid?

That’s where FutureGrid comes in. Why invest in National Grid? National Grid is one of the world’s largest publicly listed utilities focused on transmission and distribution of electricity and gas. We play a vital role in connecting millions of people to the energy they use safely, reliably and efficiently.

How do I sign into my Massachusetts gas or Massachusetts Electric account?

Remember, to sign into your Massachusetts Gas account, you must use a username. If you're having trouble logging in, request a Sign-In ID or password reminder. To sign into your Massachusetts Electric account, you must use an email address.

How do I register for an energy savings plan?

Register for online access to your account and use our portal to view your bill, set up automatic payments, receive a personalized Energy Savings Plan, and more. Registering takes just five minutes and turns time into savings. Still having trouble logging in?


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