How to calculate & measure Net Promoter Score (NPS) - Qualtrics …
https://www.qualtrics.com/experience-management/customer/measure-nps/
WEBNPS is a metric that tells you your overall customer experience quality, based on your existing customers’ likelihood to recommend your product, service, or organization. To do an NPS calculation, you’ll need to use the following Net Promoter Score (NPS) formula: Total % of promoters – total % of detractors = net promoter score. This …
DA: 75 PA: 35 MOZ Rank: 86